kkovac - Elevated errors across ChatGPT, Codex, and the API including the Agents API – Incident details

Elevated errors across ChatGPT, Codex, and the API including the Agents API

ResolvedDegraded performance5 hours 21 minutes

Affected

OpenAI → APIs → Chat Completions

Degraded performance from 5:52 PM to 11:14 PM

  • UpdateUTC

    All impacted services have now fully recovered.

  • ResolvedUTC

    The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered.

    Thank you for your patience while we worked to restore service.

    The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

  • UpdateUTC

    We have applied the mitigation and are monitoring the recovery.

  • UpdateUTC

    We have applied the mitigation and are monitoring the recovery.

  • UpdateUTC

    We have applied the mitigation and are monitoring the recovery.

  • MonitoringUTC

    We have applied the mitigation and are monitoring the recovery.

  • UpdateUTC

    We’re still investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.

    Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  • UpdateUTC

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.

    Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  • InvestigatingUTC

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.